Privacy Policy

Last updated: 18 May 2026

At CMT Structural Landscaping, we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at https://cmtscapes.com.au or interact with us.

By using our website, you consent to the practices described in this policy. If you have any questions, please contact us using the details provided at the end of this document.

1. Who We Are

CMT Structural Landscaping is a landscaping business operating in Australia. Our website address is https://cmtscapes.com.au.

2. Information We Collect

We may collect personal information from you in a number of ways, including:

Contact and Enquiry Forms

When you submit an enquiry or contact form on our website, we collect information such as your:

  • Full name
  • Email address
  • Phone number
  • Details of your enquiry or project requirements

Comments

If you leave a comment on our website, we collect the content of your comment, your name, your email address, and your IP address. Your IP address and browser information are used to assist with spam detection. Your email address will not be displayed publicly.

An anonymised identifier derived from your email address may be shared with the Gravatar service to check whether you have a profile picture associated with that address. You can review the Gravatar privacy policy at https://automattic.com/privacy/. Once your comment is approved, your profile picture (if you use Gravatar) will be visible alongside your comment.

Website Usage Data

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type and version, pages visited, time and date of your visit, and referring website. This information helps us understand how our website is used and improve your experience.

Uploaded Images

If you upload any images to our website (for example, as part of a project enquiry), please be aware that images may contain embedded location data (EXIF GPS data). We recommend removing this data from images before uploading. Visitors to our website may be able to download and extract location data from any images that are publicly available on the site.

3. Cookies

Our website uses cookies — small text files stored on your device — to improve your experience. Here is how we use them:

  • Comment cookies: If you leave a comment, you may choose to save your name, email address, and website in cookies for your convenience. These cookies last for one year so you do not need to re-enter your details next time you comment.
  • Browser detection cookies: When you visit our login page, a temporary cookie is set to check whether your browser supports cookies. This cookie contains no personal information and is deleted when you close your browser.
  • Login cookies: If you log in to the website, cookies will be set to save your login session and display preferences. Login session cookies last for two days, and display preference cookies last for one year. Selecting “Remember Me” extends your login for two weeks. Logging out removes these cookies.
  • Editor cookies: If you publish or edit content on our website, a cookie will be stored in your browser containing the ID of the post you edited. This cookie contains no personal information and expires after one day.

You can control cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of some parts of our website.

4. How We Use Your Information

We use the personal information we collect to:

  • Respond to your enquiries and provide quotes or project information
  • Communicate with you about our services
  • Improve and maintain our website
  • Detect and prevent spam or fraudulent activity
  • Comply with our legal obligations

We will not use your personal information for purposes other than those described above without your consent, unless required or authorised by law.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service providers: We may share information with trusted third-party service providers who assist us in operating our website and delivering our services (for example, website hosting providers or email platforms). These providers are obligated to keep your information confidential and use it only for the purposes we specify.
  • Spam detection: Visitor comments may be verified through an automated spam detection service.
  • Password resets: If you request a password reset, your IP address will be included in the reset email as a security measure.
  • Legal requirements: We may disclose your information if required to do so by law or if we believe disclosure is necessary to protect our rights or comply with a legal obligation.

6. How Long We Retain Your Information

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law.

  • Comments: Comment content and associated metadata are retained indefinitely so that we can recognise and manage follow-up comments. If you would like your comment removed, please contact us.
  • Registered users: If you have a user account on our website, your personal information is stored in your user profile. You can view, update, or request deletion of your information at any time (with the exception of your username, which cannot be changed). Website administrators can also view and manage this information.
  • Enquiry data: Information submitted through enquiry or contact forms is retained for a reasonable period to allow us to follow up on your request.

7. Your Rights

Under the Australian Privacy Act 1988 (Cth), you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate or out-of-date information
  • Request deletion of your personal information (subject to our legal obligations)
  • Make a complaint if you believe your privacy rights have been breached

If you have an account on our website or have left a comment, you may request an export of the personal data we hold about you. You may also request that we delete your personal data. Please note we are unable to delete information we are legally obliged to retain for administrative, legal, or security purposes.

To exercise any of these rights, please contact us using the details below.

8. Security of Your Information

We take reasonable steps to protect the personal information we hold from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no data transmission over the internet can be guaranteed to be completely secure. You provide your information to us at your own risk.

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

10. Embedded Content from Other Websites

Pages on our website may include embedded content such as videos, images, or articles from other websites. Embedded content behaves in the same way as if you had visited those third-party websites directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content — including if you have an account with them and are logged in.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The updated policy will be posted on this page with a revised date. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your personal information, please contact us at:

CMT Structural Landscaping

Website: https://cmtscapes.com.au

Phone: 0404 915 530

Email: info@cmtscapes.com.au

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.